Return Policy: Read each and every time
you order.
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1. We do not guarantee the ammo date of
manufacture. For example, when we buy bulk ammo, the dates usually
fluctuates within a few years. Please ask us to
check your order if the date
of manufacture is important to you.
2. We do not guarantee ammo will be sealed in original packaging. For example, imported ammo is sometimes opened by US Customs for drug inspection.
3. We do not guarantee surplus military ammunition to be
non-corrosive if it is advertised as
non-corrosive. We are not the manufacturer and we only pass on information
that our distributors give us. If our distributors tell us that the military
surplus ammunition in non-corrosive we advertise it that way. To be sure that
shooting any military surplus ammunition will not be corrosive it is recommended
that you always clean your firearm after firing.
4.Ammunitionstore does not manufacture ammunition. Ammunitionstore will not be responsible for personal injury or firearm
damage due to shooting commercial
or military ammunition. It would be impossible for us to guarantee that you and
your firearm will never be damaged while shooting ammunition that we sell.
We cannot guarantee that your firearm is suitable to shoot ammunition even if it
is new. We are not here to guarantee commercial and surplus ammunition.
Therefore our policy is if you have problems that cannot be handled with a
simple refund on commercial ammunition we will give you contact info to contact
manufacturer or importer, shoot military surplus at your own risk, the best we
will do with military ammunition is refund you your money on defective product. Be sure firearms are in suitable working order before
using. Be sure to always clean firearms correctly after each use. We want shooting to be safe so be responsible
and treat firearms with respect.
5. If you receive a box from UPS always OPEN it to check contents inside. If
the outside of the box says 45 cal Winchester and you ordered 9mm PMP check inside, we re-use boxes
to save you money. We will not be
responsible for UPS shipping charges for customers mistakes. We pay for shipping
when we make a mistake however.
6. There is a 15 day inspection period on all merchandise. You have 15
days from the date of receipt to return the product if unopened for a refund
less 15% and shipping charges. If merchandise is defective or unusable you
have 90 days from the time you took possession to arrange a refund on that
product. After 90 days from receipt of merchandise has expired there will be no
refunds, credits, trades or compensation for merchandise.
7. We replace defective product with new product, the only time we offer a
full refund is if the item is out of stock. If you have a partial defective
order we will only replace the bad product, keep the good product otherwise
there will be unnecessary shipping. We cannot guarantee that all the surplus
items we have are 100% perfect but we will replace defective surplus, this is
why we will not discount or refund money for inconvenience to the customer.
8. If you are having a problem with our ammunition like jamming or soft primer
hits, or any other conceivable phenomenon, we return ammunition less shipping.
If a licensed gunsmith says our ammunition is at fault and not your gun we will
pay shipping. Any questions on this policy call.
9. Ammunitionstore / Star Air, employees are not qualified gun technicians or
ammunition experts. We will not be liable for damage to firearms or personal injury regardless of
any advice or recommendations from employees. Ammunitionstore / Star
Air employee's advice and recommendations do not supersede the return policy.
10. If by mistake, we ship you less ammunition than you ordered we will refund the
difference either by check or by credit . Or if there is an error and you received
more than you ordered we will send out
a pre-paid UPS label, or we can charge your card the difference if you wish to
keep it.
11. 50 cal. bolt action rifles may not chamber all mil. spec. ammo if the rifle has a match chamber. If you buy mil. spec. ammo and it wont fit in your bolt action or fits tight, we are not responsible. Unless our ammunition says match it's military spec. Due to the nature and power of the 50 cal rifle round shoot at your own risk.
12. If you want your ammunition left at your
house without a signature you must inform us in writing, we will not be
responsible for items after UPS delivers them. Customer must contact UPS if your
package disappears.
13. Any orders that have been paid for and requested to be held, but not picked
up by the customer within 6 months will become property of AmmunitionStore. The
order may be refunded, or continued to be held longer if the customer makes such
arrangements. Any order that is requested to be held, and NOT paid for will be
canceled after one month of not being picked up.